Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the Shah Sports website, and any purchase you make through it. By browsing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age, or place orders under the supervision of a parent or legal guardian, to use our website and make purchases. By placing an order, you confirm that the information you provide is accurate and that you have the legal capacity to enter into a binding contract.

3. Account Registration

Some features of our website, such as order tracking and order history, require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorised use of your account.

4. Products & Pricing

• All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
• Product images are for illustration purposes; actual colour, packaging, or minor design details may vary slightly.
• Prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice. The price applicable to your order is the price displayed at the time of checkout.
• In the event of a pricing or listing error, we reserve the right to cancel the affected order and issue a full refund.

5. Orders & Payment

Placing an order constitutes an offer to purchase, which we may accept or decline. We accept payment via bKash, Nagad, debit/credit card, bank transfer, and Cash on Delivery (COD) where available. We reserve the right to cancel any order suspected of fraud, unauthorised activity, or a pricing/inventory error, and will notify you if this occurs.

6. Shipping & Delivery

Orders are delivered across Bangladesh in accordance with our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather, public holidays, or other circumstances beyond our control.

7. Returns, Refunds & Warranty

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy. Certain products may also carry a separate manufacturer or Shah Sports service warranty, details of which are provided with the product at the time of purchase.

8. Intellectual Property

All content on this website, including text, graphics, logos, product images, and software, is the property of Shah Sports or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

9. Acceptable Use

You agree not to:

• Use our website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorised access to our systems, accounts, or data
• Interfere with the security or normal operation of the website
• Submit false, misleading, or fraudulent information when placing an order
• Use automated means (bots, scrapers) to access or extract data from our website without permission

10. Limitation of Liability

To the fullest extent permitted by law, Shah Sports shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of data, loss of profits, or business interruption. Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product.

11. Third-Party Links

Our website may contain links to third-party websites or services, such as payment gateways or social media platforms. We are not responsible for the content, privacy practices, or terms of any third-party website, and access to such links is at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or applicable law. Any changes will be posted on this page with a revised "Last updated" date, and your continued use of our website after such changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Phone: 880-1615550080 / 880-1615550079 / 880-1615550014
• Email: info@shahsports.com.bd
• Address: 223/A, Tejgaon Industrial Area, Gulshan Link Road, Dhaka-1208